policies

- LATE ARRIVAL

All clients are granted a 15 minute grace period. After 15 minutes, your appointment will be subject to rescheduling or cancellation. In the event that your appointment is canceled due to tardiness, you will not receive your deposit back. 

If we agree to keep the appointment, you will NOT be granted more time and your appointment will end at the originally scheduled time. 

For instance, if your appointment was scheduled for 1 pm - 2 pm and you arrive at 1:30, your appointment will still end at 2 pm and if you require additional time to achieve the lash look you desire, you will need to schedule a new appointment. 

- RESCHEDULING/CANCELING

I ask for at least 24 hours notice. If you reschedule 24 hours or less before your scheduled appointment, you consent to be responsible for 50% of your service fee.

By booking with me, you agree to be responsible for 50% of your service cost if you cancel less than 24 hours before your scheduled appointment. 

- NO CALL NO SHOW

In the event of a no call - no show, the client agrees to forfeit the entire cost of their service.

-NO PHONE 

Please I kindly ask NO phones during the lash services.

You will not be allowed or even able to open your eyes to view your phone or take calls and, opening your eyes during your lash appointment is unsafe I need you to be fully relaxed - ringing/vibrating phones creates dangerous distractions.

GUESTs

I ask not to bring guests. If you feel your situation is the exception to this rule, please reach out to me BEFORE your appointment.